One focus of unified communications is to reduce communication response time, or in other words perceived speed, which often is essential in decision making and acting upon instructions. For example, an action that takes two days to complete but is received a day late, takes three days to complete. Unified communications technology aims to minimize that delay. It also focuses on the following: telecommunication voice systems and services, data communication networks, IT systems, mobile telecommunications services, and videoconferencing technology and telepresence services.
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